Privacy Policy
1. Introduction
Globosoft Technologies ("we", "us", or "our"), a Sole Proprietorship registered in Pakistan and operating at www.alimfy.com, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website or use our SaaS services.
By accessing or using Alimfy, you agree to the collection and use of your information in accordance with this Privacy Policy.
2. Information We Collect
2.1 Information You Provide Directly
- Full name and email address (upon account registration).
- Billing information including payment card details (processed securely via Safepay – we do not store card details).
- Business name and contact details (if applicable).
- Communications you send to us via email or support channels.
2.2 Information Collected Automatically
- IP address and approximate geographic location.
- Browser type, device type, and operating system.
- Pages visited, time spent on pages, and clickstream data.
- Cookies and similar tracking technologies (see Section 7).
2.3 Information from Third Parties
We may receive information from payment processors, analytics providers, and other third-party services that help us operate our platform.
3. How We Use Your Information
We use the information we collect to:
- Create and manage your Alimfy account.
- Process payments and manage your subscription.
- Provide, maintain, and improve our SaaS services.
- Send you service-related notifications, invoices, and updates.
- Respond to your inquiries and provide customer support.
- Detect, investigate, and prevent fraudulent or unauthorized activity.
- Comply with legal obligations under Pakistani law.
- Analyze usage patterns to improve user experience.
4. Legal Basis for Processing
We process your personal data on the following legal bases:
- Contractual Necessity: To fulfil our subscription agreement with you.
- Legitimate Interests: To improve our services and prevent fraud.
- Legal Compliance: To meet obligations under Pakistani law.
- Consent: Where you have explicitly provided consent (e.g., marketing communications).
6. Data Retention
We retain your personal data for as long as your account is active or as required to provide services. Upon account deletion, we will delete or anonymize your data within 30 days, unless retention is required by law (e.g., financial records required under Pakistani tax law).
8. Data Security
We implement industry-standard security measures including SSL/TLS encryption, secure cloud storage, and access controls to protect your personal data. Payment transactions are processed by Safepay and are subject to their PCI-DSS compliant security protocols. While we take all reasonable precautions, no method of transmission over the internet is 100% secure.
9. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data (subject to legal obligations).
- Withdraw consent for marketing communications at any time.
- Lodge a complaint with the relevant Pakistani regulatory authority.
To exercise any of these rights, please contact us at: info@alimfy.com.
10. Children's Privacy
Alimfy is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such data, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by email or through a prominent notice on our website. Your continued use of Alimfy after any changes constitutes your acceptance of the revised policy.
12. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Company: Globosoft Technologies
- Website: www.alimfy.com
- Email: info@alimfy.com
- Phone: +92 333 5987530
- Address: Office # T-10, Sardar Arcade, G-11 Markaz, Islamabad, Pakistan